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Preparing for your visit
You can find more information about your first appointment and first visit to one of our in- or outpatient clinics below.
How should I make an appointment?
Your appointment will be made for you through a referral from your general practitioner or attending specialist (at a different hospital). Once we have received your referral, we will contact you for additional information (such as your contact details, and those of your general practitioner and pharmacy). We will contact you to schedule your appointment or inform you about the time period in which you can schedule the appointment.
Preparing for your first appointment
Please arrive 30 minutes early for your first appointment to complete your registration at the department’s reception desk. We will need to take your picture. Please make sure to bring the following to your first appointment:
- A valid ID (passport or driver’s license);
- Your health insurance card;
- An up-to-date list of your medications;
- Contact details of your doctor and pharmacy.
If you have previously been to a different specialist or hospital for the same symptoms, please bring your medical history – if not already submitted to us – including all visual materials taken by your referring specialist.
After the registration, you can proceed to your intake with your treatment specialist. He or she will look at your information, ask further questions, and answer any questions you might have. Your specialist will also perform a physical examination and let you know which further tests or examinations need to be completed before you can start your treatment.
What kinds of questions can you expect?
Outpatient follow-up registration
You can easily register for your appointment at the clinic though our digital registration terminal. It is also possible to register at the reception desk. They can also help you if you have questions.
You can use the barcode on your appointment card or letter to register for your appointment. If this is your first visit to the Netherlands Cancer Institute, you will need to register at the clinic's reception desk first. After completing your personal details, you will receive your appointment card.
How to register
You can register at the digital registration terminal as follows:
The appointment card or letter you received from us, contains a barcode. You will need this barcode to register at the digital registration terminal.
Please hold the barcode in front of the scanner at the digital registration terminal.
The terminal can identify you through the barcode and will check your personal details.
You will receive one of the following notifications:
The registration process is complete
If your personal data is complete, you have been registered and will see this notification on the screen of the digital registration terminal. You will receive your appointment ticket on which you will find all further appointment details and information about the waiting room you can use.
Important: you are only registered for your next appointment. If you have multiple appointments on the same day, please register before each appointment.
The registration process is not complete, or not in the right area
Your personal data may be incomplete, or you are expected elsewhere. You will see this notification on the screen of the digital registration terminal and will receive a ticket with further instructions.
